Chris Troxel

Sales & Leasing Consultant

Phone: 716-839-3800 x 217


Brands of Cars Sold: Subaru

Chris Troxel has been with Northtown for over 14 years now. He has 3 beautiful daughters, 17, 15 and 4. He enjoys watching sports, playing basketball and lifting weights. He also spends a lot of time outside enjoying the Buffalo weather. He enjoys helping people with their automotive needs, and also hearing the great stories and memories of the nice people he interacts with.

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Northtown Automotive - Reviews
Average rating:  
 25 reviews
by Neil O'Donnell on Northtown Automotive - Reviews
Chris is amazing!

Chris is an amazing professional who certainly looks after the customer. Have purchased two cars now with Chris as sales rep. He will take the time to help customers understand car options, purchasing plans, and Northtown's support/maintenance services. Chris is one of the most trustworthy individuals I've ever met.

Thank you very much for this excellent feedback. We appreciate your continued business and hope you enjoy your new vehicle!

by Kalys G. on Northtown Automotive - Reviews
Chris Troxel review

Excellent, Chris help me a lot to find the car perfect for my life style and my budget!! He is always available to help you and heard your questions ????????????????????????????????

Awesome...thanks for sharing!

by Virginia Napoli on Northtown Automotive - Reviews
Not satisfied with Service Dept.

Chris. By now you are aware that your service department never completed their work on my Mini. They did not do the oil and filter change or complete the rear brake job correctly (did not put the sensor in). Car given back to me as done. Down 2 quarts of oil and no sensor put in rear brakes. Also severely rusted flex pipe on exhaust pipe. This should have been caught in their pre-sale inspection. So I am very unhappy about their service dept.

by Mary McKee on Northtown Automotive - Reviews
All in the family

The evidence of good service is based on the fact that we have purchased four Subarus from Chris and my three sons have each purchased one or more subaru from Chris. I was very impressed with the knowledge and patience of Kyle who explained all the features of our new car.

by Charles Younger on Northtown Automotive - Reviews
car purchase x 2

I have purchased two cars through Chris and I will not work with anyone else. He has always made me comfortable in a process that I have an anathema to. His quiet no nonsense approach to making sure that I have purchased the correct vehicle is a pleasure.

This is wonderful to hear! Thank you for sharing your experience with us and we will make sure to pass along your kind words!

by Linda Hassett on Northtown Automotive - Reviews

We have purchased at least five Subarus from Chris and would not work with anyone else. He has always made sure we got the right car for us, and he makes the process a pleasure rather than an ordeal. He has also always been there for us after the purchase, contacting use frequently in case we need any assistance or follow up. We appreciate his low key demeanor, especially since it’s combined with conscientious professionalism.

This is wonderful to hear. We will make sure to pass along your kind words and appreciate and thank you for your continued business!

by Steven Cholewa on Northtown Automotive - Reviews

Chris was a fine sales person happy to work with.hin
My issue is with service brought car in 3 times because remote starter does not work all the time less than %50
They refuse to replace remote starter Now I'm stuck with a cold car .

We apologize for this negative experience and we will be looking into this.

by Kim on Northtown Automotive - Reviews
Very satisfied

Told Chris what I was looking for, he showed me a couple of options. The process was fast, easy and painless. I had my new Subaru the next day.

This is wonderful to hear! Thank You for sharing your experience with us.

by Pat on Northtown Automotive - Reviews
Wondeful experience

My wife and i purchased our Hyundai last year. Chris was excellent to work with.

My wife and i could not be happier with our Sonata Sport

This is wonderful to hear! Thank you for your business!

by Laura on Northtown Automotive - Reviews
Friendly salesman

Thanks Chris for the wonderful time you spent with me to get me in my price range . Im very happy with the service and time you took to get me into the 2011 nissan versa.

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