Mr. Klein was in the service industry prior to joining Northtown two years ago. He enjoys interaction with customers and credits his success to exceeding their expectations.
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John was very helpful every step of the buying process. He was extremely professional. Johns patience is truly commendable. I am thankful to have had John as my sales consultant. Northtown is lucky to have him on staff.
I would like to say that John was the best salesman. He was outstanding. Not because I was referred to him. It’s the way he handled everything. He took care of a veteran. A military veteran with a disability. He cared, and took extra time to take care of me. It made me feel comfortable. He made me feel proud. It is nice to know that there are people out there willing to help a veteran and willing to help a person in need. He was patience and caring. I will recommend a lot of people to him. Just was a professional, a great person. Thank you.
Our salesman felt like a friend helping us buy a car! My father couldn’t believe how easy it was for us to wander onto the lot after brunch one Saturday and be home with a new car by dinner!
Many thanks to John for his courteous, patient work. I appreciated him coming in on his evening off to complete delivery of my new Subaru! I also appreciate the follow up that he and Bryan did when i had questions afterward. And….thanks for the cookies and balloon!
John Klein and Joseph Hurley were willing to work with to come to an agreement that worked for both sides. The experience was great and stress-free which I liked. Nick Horvath also contacted me by email several times to make sure I was taken care of so that was much appreciated and great customer service!
I purchased two used cars from John within a 9 month period and he was outstanding. He steered my in the right direction on both vehicles and both of my children are very happy wit them. john was very straightforward and didn’t play some of the typical games I have encountered over the past 30 years. This si why i went back to Northtown and specifically John. I would highly recommend going to John. if you are reluctant to step into a showroom or don’t like dealing with high pressured sales people, you should consider working with John.
My experience with Northown was a good one. John Klein was very good and understanding with me and true to his word. Northtown picked me up and brought me back home until I picked up my new car. John worked very fast and effectively. I’m very pleased with my new Sonata and with Northtown. Thanks for the gift Northtown. You rock.