Rick grew up in the automotive industry and joined Northtown just out of college in 1986. Rick has vast knowledge of all types of cars, having worked at all Northtown dealerships. Rick has 25 years of sales experience and over 15 years of experience in sales management. Rick’s favorite part of his job is the ability to help people.
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It’s been years – and it’s always a pleasure working with Rick Merlino. Mr. DiPasquale is also wonderful. They make everything easy.
Wonderful!! Rick was fantastic – Not pushy at all like most salesmen we’ve encountered. Buying experience was efficient and smooth. We hop our car has a long life ahead of it but we’ll be back someday when we’re ready to buy again.
Rick Merlino was exceptional, very like-able, made us feel special. Treated us like family, we will be back. New everything and made process so easy with no stress on us. Thank you. Very professional. Very professional.
Dave DiPasquale and Rick Merlino were absolutely a pleasure to work with. Not only did I get a better price than Dorschel in Rochester, they were honest and up front about everything.
They certainly made my car buying experience a great one.
I have got to start by saying that I believe Rick Merlino is the model that all car sales people should seek to achieve. Rick is very knowledgeable about the vehicles he sells, he has a great personality and always helps the customer feel very comfortable with their ultimate decision they make with his guidance. Beyond that, he always makes himself available to answer questions or concerns you might have. I have to say, he is one of the major reasons (along with the excellent service staff) I have stayed with Lexus, he makes selecting a vehicle an enjoyable experience.