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Northtown are definitely at the very top of my list when it comes to top notch Dealerships and Collision Shops. I custom ordered a fully loaded 2020 Ram Rebel with just about every option Ram offered in it from my Local Dealership.
I wish I would have ordered it from Northtown because upon delivery of my 2020 Ram Rebel Truck there was a pretty deep scratch on one of the doors.
I didn't notice it until getting it home.
I heard nothing but good things about Northtown Collision and decided to try my luck with them with regards to buffing out the scratch.
I must say that they were Very Professional And Courteous. The job they did removing the scratch was phenomenal. To say the least. And I am a very hard person to please. I can't thank them enough. One other thing. They didn't even charge me for the work. You really don't find good hearted and honest Dealerships like Northtown anymore these days.
Again, I would just like to extend my sincere thanks to everyone that serviced me.
You guys are truly the best.
Thank you so much for taking the time to write this great review. We appreciate it!
The day after dropping my vehicle off to Northtown I received, what I assumed was a misplaced call, stating that my vehicle was ready. 'Are you sure?' because I felt 'That's Impossible', because, Every major collision center I visited, Gabes, Auto Collision & Glass, Carruba, etc., gave it, on average, a 10-day turnaround! I was reluctant to venture out to an 'hey, you missed a spot', or, to a job that needed to be re-done. Words cannot express my astonishment at what could only be described as 'A Phenomenal Accomplishment!, My vehicle looks New Again!' Northtown must've used Magic because what they achieved doesn't happen in the real world. I pity the fool that takes their vehicle to any place other than Northtown for Collision. Personable People, Unbelievable Service and, yes, Magic.
We are so glad you had such an excellent experience with our Collision Centre! We like to hear that we got you back in your car faster than you anticipated. Thank you for taking the time to share in a review.
I dropped my vehicle off Monday after work, got right into a rental right at the facility. The staff was so helpful. My vehicle was returned to me Wednesday at noon and it was terrific!
I'm so glad we turned things around for you so quickly! Thank you for taking the time to share your experience.